Our most frequently asked questionsabout Apex Tuition Australia
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Can the parents be present during the lesson
Parents may be present during the lesson if they would like. However, all tutors will provide a summary of the session every time. This can be viewed from within our tutor management software which you register for once you begin tutoring with Apex Tuition Australia.
How do I start tutoring?
To start tutoring with Apex, please fill out this form. One of our Operations Managers will receive and process it. They will get all the necessary details from you and then begin the process of finding the perfect tutor for you.
Where can I get tutoring?
Tutoring can happen anyway based on your individual needs. We have tutors that can travel to your home or a nearby meeting spot. Alternatively, if you prefer or if we have no tutors in the area, we can arrange online tutoring. All tutors are trained to use online tools to maintin tutoring quality.
Who are the tutors?
Most of our tutors are recently graduated high school students who finished in the top 3% of their subjects with a median ATAR of 99.00. Many of them have gone on to further study the subjects they tutor at university. All our tutors are passionate educators and pride themselves on their knowledge in their chosen subjects. To become a tutor with Apex, all tutors go through a rigorous application and interview process as well supply us with a valid Working With Children's Check.
How do I pay?
Before you begin tutoring, you will be asked to do two things:
Register to Teachworks - our tutoring management software where you can view all past sessions, upcoming sessions and your invoices/payments
Set up a direct debit with Stripe
If you do not want to set up a direct debit, please alert us and our Finance team will provide alternatives.
How do I stop tutoring?
Stopping tutoring is super easy. There are no lock-in contracts or extra fees so you can stop whenever you would like. If you do decide to stop, please let us know so that we can update our records.
If I am not happy with the tutor can I try another one?
Of course! Sometimes, the learning styles or the personalities of the tutor and the student do not match. In these instances, we will find you a replacement tutor right away.
How can I contact my tutor?
Communication with the tutor is very easy. The tutor will make contact with you and then you are free to communicate with the tutor in whatever way works best. Our Operations team is also always here to help if you need any assistance.
Is there a free trial?
At Apex Tuition Australia, we offer a first session satisfaction guarantee! This means if you are not happy with your first session, we will give you a 100% refund and find you another tutor. For full details on the first sessions satisfaction guarantee, you can read out terms and conditions here.
Ready to start tutoring?
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Ready to find a tutor?
With in-person tutors all across Melbourne for every subject, we are sure we can find a tutor for you!